Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 610 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive
2. 2.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
3. 3.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) arguing angrily
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
5. 5.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) repeating the question
9. 9.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
10. 10.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) interrupting the asker
14. 14.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) keeping answers short (d) staying calm
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) looking at everyone (d) interrupting the asker
22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) rolling your eyes (d) a ten-minute answer
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
24. 24.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
25. 25.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
26. 26.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
31. 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) arguing angrily
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) admitting you don’t know
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit

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