Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 62 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) making up an answer (d) looking at everyone
2. 2.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) answering only friends (d) keeping answers short
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) rolling your eyes (d) keeping answers short
6. 6.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
11. 11.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) rolling your eyes
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
13. 13.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) a ten-minute answer (d) making up an answer
14. 14.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
15. 15.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) a ten-minute answer (d) looking at everyone
17. 17.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) admitting you don’t know (d) arguing angrily
21. 21.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) rolling your eyes (d) interrupting the asker
22. 22.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
23. 23.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) answering only friends (d) a ten-minute answer
24. 24.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) thanking the asker (d) a ten-minute answer
25. 25.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
32. 32.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
33. 33.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
35. 35.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) looking at everyone (d) rolling your eyes
37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
38. 38.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
39. 39.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) arguing angrily (d) thanking the asker
40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False

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