Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 612 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) repeating the question (d) thanking the asker
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
4. 4.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) admitting you don’t know (d) repeating the question
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
13. 13.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) admitting you don’t know (d) staying calm
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) thanking the asker (d) admitting you don’t know
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) answering only friends
23. 23.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
24. 24.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) repeating the question (d) a ten-minute answer
25. 25.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
27. 27.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
30. 30.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
34. 34.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) thanking the asker
35. 35.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
36. 36.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
37. 37.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
38. 38.Which of these is a poor Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) looking at everyone (d) keeping answers short
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply

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