Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 613 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
3. 3.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) repeating the question (d) keeping answers short
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
8. 8.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) repeating the question
10. 10.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
11. 11.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
12. 12.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) rolling your eyes (d) a ten-minute answer
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
15. 15.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) admitting you don’t know (d) keeping answers short
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) keeping answers short
17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
18. 18.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) thanking the asker (d) admitting you don’t know
19. 19.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
20. 20.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
21. 21.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
23. 23.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) looking at everyone (d) thanking the asker
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
25. 25.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) a ten-minute answer (d) interrupting the asker
26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) a ten-minute answer (d) rolling your eyes
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) making up an answer (d) arguing angrily
38. 38.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) interrupting the asker (d) keeping answers short
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
40. 40.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit

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