Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 614 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
2. 2.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
5. 5.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) staying calm (d) interrupting the asker
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) making up an answer
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
11. 11.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) interrupting the asker (d) looking at everyone
12. 12.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) a ten-minute answer (d) making up an answer
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
16. 16.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
17. 17.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) repeating the question (d) rolling your eyes
18. 18.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
19. 19.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) looking at everyone (d) thanking the asker
23. 23.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) thanking the asker (d) looking at everyone
24. 24.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
25. 25.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) rolling your eyes (d) arguing angrily
30. 30.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) interrupting the asker (d) keeping answers short
31. 31.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
35. 35.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
37. 37.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
38. 38.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) looking at everyone (d) a ten-minute answer
39. 39.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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