Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 615 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) rolling your eyes (d) making up an answer
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
4. 4.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
7. 7.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) making up an answer (d) answering only friends
9. 9.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) thanking the asker (d) arguing angrily
11. 11.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
14. 14.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) keeping answers short (d) rolling your eyes
15. 15.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) repeating the question (d) keeping answers short
18. 18.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) keeping answers short (d) a ten-minute answer
20. 20.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
22. 22.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
24. 24.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) thanking the asker (d) admitting you don’t know
25. 25.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) arguing angrily (d) repeating the question
26. 26.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) admitting you don’t know (d) staying calm
33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
34. 34.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) making up an answer
35. 35.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) staying calm (d) admitting you don’t know
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
38. 38.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False

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