Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 616 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
3. 3.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) rolling your eyes (d) answering only friends
6. 6.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) arguing angrily (d) a ten-minute answer
9. 9.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
11. 11.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) interrupting the asker (d) rolling your eyes
12. 12.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) a ten-minute answer (d) keeping answers short
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
14. 14.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
15. 15.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) keeping answers short (d) making up an answer
16. 16.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
18. 18.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
22. 22.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) admitting you don’t know (d) repeating the question
23. 23.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) interrupting the asker (d) thanking the asker
28. 28.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) admitting you don’t know (d) rolling your eyes
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
30. 30.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
31. 31.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) looking at everyone (d) rolling your eyes
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
38. 38.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) repeating the question (d) keeping answers short
40. 40.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False

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