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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 619 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) admitting you don’t know (d) interrupting the asker
  2. 2.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) staying calm (d) answering only friends
  3. 3.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  5. 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  6. 6.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  8. 8.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) thanking the asker (d) a ten-minute answer
  9. 9.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  10. 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) looking at everyone (d) thanking the asker
  13. 13.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
  14. 14.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  15. 15.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  16. 16.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  17. 17.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  19. 19.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
  20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  21. 21.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
  22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) admitting you don’t know
  23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  24. 24.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) repeating the question (d) looking at everyone
  25. 25.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) a ten-minute answer
  27. 27.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
  30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  32. 32.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) arguing angrily
  33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) looking at everyone (d) a ten-minute answer
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) rolling your eyes (d) repeating the question
  38. 38.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) answering only friends
  39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply

Answer key

  1. admitting you don’t know
  2. staying calm
  3. False
  4. a polite reply
  5. a poor Q&A habit
  6. False
  7. thank the asker
  8. thanking the asker
  9. True
  10. a good Q&A habit
  11. listen to the question
  12. making up an answer
  13. take them one by one
  14. True
  15. True
  16. a good Q&A habit
  17. a poor Q&A habit
  18. an impolite reply
  19. questions and answers
  20. answer briefly
  21. “Does that help?”
  22. rolling your eyes
  23. a poor Q&A habit
  24. making up an answer
  25. False
  26. a ten-minute answer
  27. listen till they finish
  28. a polite reply
  29. politely ask again
  30. listen to the question
  31. an impolite reply
  32. repeating the question
  33. False
  34. looking at everyone
  35. an impolite reply
  36. an impolite reply
  37. repeating the question
  38. answering only friends
  39. a good Q&A habit
  40. a polite reply

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