Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
- 2.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
- 3.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
- 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
- 5.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
- 6.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
- 7.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 9.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) make up an answer (d) laugh at the asker
- 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
- 11.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 12.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) making up an answer (d) thanking the asker
- 13.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
- 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
- 15.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
- 16.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 17.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
- 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
- 19.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
- 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
- 22.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
- 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) staying calm (d) answering only friends
- 24.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) a ten-minute answer (d) thanking the asker
- 25.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) repeating the question (d) arguing angrily
- 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
- 28.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 30.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
- 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
- 33.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
- 34.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) keeping answers short (d) making up an answer
- 35.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
- 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) looking at everyone (d) arguing angrily
- 37.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
- 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
- 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
- 40.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) rolling your eyes (d) thanking the asker
Answer key
- a polite reply
- politely ask again
- listen to the question
- a polite reply
- True
- listen till they finish
- thank the asker
- answer briefly
- say you will find out
- True
- listen to the question
- making up an answer
- a poor Q&A habit
- thank the asker
- True
- thank the asker
- take them one by one
- False
- a ten-minute answer
- answer briefly
- listen to the question
- False
- answering only friends
- a ten-minute answer
- repeating the question
- a polite reply
- a polite reply
- an impolite reply
- a polite reply
- False
- False
- a poor Q&A habit
- True
- making up an answer
- “Does that help?”
- looking at everyone
- listen to the question
- an impolite reply
- a poor Q&A habit
- rolling your eyes
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