Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 621 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
3. 3.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
4. 4.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
5. 5.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) a ten-minute answer (d) keeping answers short
6. 6.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) interrupting the asker (d) arguing angrily
7. 7.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) admitting you don’t know (d) answering only friends
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) admitting you don’t know
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) interrupting the asker
14. 14.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) arguing angrily (d) interrupting the asker
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) looking at everyone (d) a ten-minute answer
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
24. 24.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) a ten-minute answer (d) admitting you don’t know
25. 25.Which of these is a good Q&A habit? (a) looking at everyone (b) interrupting the asker (c) arguing angrily (d) making up an answer
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) answering only friends (d) thanking the asker
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
29. 29.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) rolling your eyes (d) looking at everyone
30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
32. 32.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) thanking the asker (d) a ten-minute answer
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) rolling your eyes (d) thanking the asker
36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
38. 38.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply

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