Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 625 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
2. 2.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
3. 3.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
4. 4.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
6. 6.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) interrupting the asker (d) answering only friends
7. 7.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
9. 9.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) thanking the asker (d) interrupting the asker
10. 10.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
12. 12.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
15. 15.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
19. 19.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
20. 20.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) making up an answer
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
22. 22.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) making up an answer (d) interrupting the asker
24. 24.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) thanking the asker (d) keeping answers short
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) thanking the asker (d) keeping answers short
28. 28.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
29. 29.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) thanking the asker (d) looking at everyone
34. 34.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) keeping answers short (d) staying calm
35. 35.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) repeating the question
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
39. 39.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) interrupting the asker (d) making up an answer
40. 40.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True

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