Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
- 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
- 3.Which of these is a poor Q&A habit? (a) rolling your eyes (b) thanking the asker (c) looking at everyone (d) repeating the question
- 4.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
- 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) making up an answer (d) rolling your eyes
- 7.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
- 8.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
- 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
- 10.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
- 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
- 12.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
- 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
- 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
- 15.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) keeping answers short (d) admitting you don’t know
- 16.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) a ten-minute answer (d) answering only friends
- 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
- 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
- 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 20.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) answering only friends (d) a ten-minute answer
- 21.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) repeating the question (d) interrupting the asker
- 22.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
- 23.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) a ten-minute answer (d) keeping answers short
- 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) thanking the asker
- 25.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
- 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 27.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
- 28.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
- 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
- 31.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) making up an answer (d) admitting you don’t know
- 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
- 33.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
- 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
- 37.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
- 38.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) a ten-minute answer (d) keeping answers short
- 39.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
- 40.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
Answer key
- take them one by one
- a polite reply
- rolling your eyes
- listen till they finish
- answer briefly
- staying calm
- say you will find out
- a polite reply
- admitting you don’t know
- True
- False
- a good Q&A habit
- a poor Q&A habit
- a polite reply
- rolling your eyes
- keeping answers short
- a poor Q&A habit
- an impolite reply
- thank the asker
- repeating the question
- interrupting the asker
- a poor Q&A habit
- a ten-minute answer
- thanking the asker
- False
- a polite reply
- staying calm
- listen to the question
- thank the asker
- an impolite reply
- making up an answer
- False
- an impolite reply
- listen to the question
- thank the asker
- a good Q&A habit
- False
- a ten-minute answer
- looking at everyone
- answer briefly
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