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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 626 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  3. 3.Which of these is a poor Q&A habit? (a) rolling your eyes (b) thanking the asker (c) looking at everyone (d) repeating the question
  4. 4.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
  5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) staying calm (c) making up an answer (d) rolling your eyes
  7. 7.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
  8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) admitting you don’t know
  10. 10.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  15. 15.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) keeping answers short (d) admitting you don’t know
  16. 16.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) a ten-minute answer (d) answering only friends
  17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  20. 20.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) answering only friends (d) a ten-minute answer
  21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) repeating the question (d) interrupting the asker
  22. 22.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) a ten-minute answer (d) keeping answers short
  24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) thanking the asker
  25. 25.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  27. 27.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
  28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  31. 31.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) making up an answer (d) admitting you don’t know
  32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  37. 37.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) a ten-minute answer (d) keeping answers short
  39. 39.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
  40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly

Answer key

  1. take them one by one
  2. a polite reply
  3. rolling your eyes
  4. listen till they finish
  5. answer briefly
  6. staying calm
  7. say you will find out
  8. a polite reply
  9. admitting you don’t know
  10. True
  11. False
  12. a good Q&A habit
  13. a poor Q&A habit
  14. a polite reply
  15. rolling your eyes
  16. keeping answers short
  17. a poor Q&A habit
  18. an impolite reply
  19. thank the asker
  20. repeating the question
  21. interrupting the asker
  22. a poor Q&A habit
  23. a ten-minute answer
  24. thanking the asker
  25. False
  26. a polite reply
  27. staying calm
  28. listen to the question
  29. thank the asker
  30. an impolite reply
  31. making up an answer
  32. False
  33. an impolite reply
  34. listen to the question
  35. thank the asker
  36. a good Q&A habit
  37. False
  38. a ten-minute answer
  39. looking at everyone
  40. answer briefly

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