Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 635 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
2. 2.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) staying calm (d) a ten-minute answer
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
7. 7.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) repeating the question (d) answering only friends
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
12. 12.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) looking at everyone (d) staying calm
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) interrupting the asker (d) a ten-minute answer
14. 14.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) answering only friends (d) rolling your eyes
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
16. 16.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) staying calm (d) repeating the question
17. 17.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) looking at everyone (d) thanking the asker
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) making up an answer (d) answering only friends
26. 26.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) thanking the asker (d) looking at everyone
32. 32.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) making up an answer (d) rolling your eyes
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
35. 35.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) looking at everyone (d) interrupting the asker
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
38. 38.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
39. 39.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) arguing angrily (d) answering only friends

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