Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 636 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) staying calm (d) interrupting the asker
4. 4.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
5. 5.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
7. 7.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) thanking the asker (d) rolling your eyes
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) repeating the question (d) keeping answers short
9. 9.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
10. 10.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
11. 11.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
13. 13.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) keeping answers short (d) thanking the asker
14. 14.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
15. 15.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) thanking the asker
16. 16.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) repeating the question (d) arguing angrily
17. 17.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) admitting you don’t know (d) interrupting the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
19. 19.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) repeating the question (c) thanking the asker (d) looking at everyone
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
21. 21.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
24. 24.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
25. 25.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
30. 30.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
31. 31.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) admitting you don’t know
32. 32.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) making up an answer (d) looking at everyone
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
36. 36.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
37. 37.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
40. 40.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False

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