Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 638 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
3. 3.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
4. 4.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
8. 8.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) arguing angrily (d) looking at everyone
9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) arguing angrily (d) making up an answer
11. 11.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) making up an answer
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
13. 13.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) repeating the question (d) rolling your eyes
14. 14.Which of these is a poor Q&A habit? (a) staying calm (b) a ten-minute answer (c) thanking the asker (d) repeating the question
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
16. 16.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
22. 22.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
23. 23.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
24. 24.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) a ten-minute answer (d) answering only friends
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
29. 29.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) rolling your eyes (d) answering only friends
31. 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) staying calm (d) thanking the asker
32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
37. 37.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) interrupting the asker (d) admitting you don’t know
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply

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