Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 639 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
2. 2.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) admitting you don’t know (d) a ten-minute answer
3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
6. 6.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
9. 9.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) making up an answer (d) repeating the question
11. 11.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) making up an answer (d) keeping answers short
12. 12.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) staying calm (d) looking at everyone
14. 14.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) rolling your eyes (d) repeating the question
15. 15.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) rolling your eyes (d) keeping answers short
18. 18.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
21. 21.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) arguing angrily (d) rolling your eyes
22. 22.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
25. 25.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) staying calm (d) a ten-minute answer
26. 26.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
27. 27.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) interrupting the asker (d) thanking the asker
30. 30.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
31. 31.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) repeating the question (d) a ten-minute answer
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) repeating the question (d) rolling your eyes
36. 36.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
39. 39.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
40. 40.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) interrupting the asker (d) making up an answer

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