Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 640 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
2. 2.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) answering only friends (d) looking at everyone
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
4. 4.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
10. 10.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
11. 11.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) arguing angrily (d) keeping answers short
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
14. 14.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) answering only friends (d) interrupting the asker
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
16. 16.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
18. 18.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) repeating the question (d) rolling your eyes
19. 19.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) looking at everyone (d) interrupting the asker
20. 20.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) thanking the asker (d) rolling your eyes
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) arguing angrily (d) staying calm
22. 22.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
23. 23.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) a ten-minute answer (d) admitting you don’t know
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) a ten-minute answer
26. 26.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
27. 27.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
31. 31.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) rolling your eyes
32. 32.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
34. 34.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) interrupting the asker (d) staying calm
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) repeating the question (d) looking at everyone
38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
39. 39.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) admitting you don’t know (d) thanking the asker
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply

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