Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 643 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
2. 2.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) thanking the asker (d) looking at everyone
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
10. 10.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
11. 11.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) staying calm (d) making up an answer
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
13. 13.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
14. 14.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
15. 15.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) making up an answer (d) answering only friends
17. 17.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
20. 20.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) interrupting the asker
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
23. 23.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
25. 25.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) admitting you don’t know (d) interrupting the asker
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) arguing angrily (d) repeating the question
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
29. 29.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) keeping answers short
32. 32.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) rolling your eyes (d) looking at everyone
33. 33.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
34. 34.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
35. 35.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) staying calm (d) thanking the asker
37. 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) thanking the asker
38. 38.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) arguing angrily (d) answering only friends
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
40. 40.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) staying calm

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