Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 644 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) repeating the question
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) a ten-minute answer
4. 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
6. 6.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
7. 7.Which of these is a good Q&A habit? (a) staying calm (b) rolling your eyes (c) making up an answer (d) answering only friends
8. 8.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) a ten-minute answer (d) repeating the question
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) making up an answer
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
12. 12.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) rolling your eyes (d) a ten-minute answer
13. 13.Which of these is a poor Q&A habit? (a) looking at everyone (b) rolling your eyes (c) repeating the question (d) admitting you don’t know
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
18. 18.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
21. 21.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
22. 22.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) making up an answer (d) keeping answers short
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
24. 24.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
25. 25.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) admitting you don’t know (d) interrupting the asker
26. 26.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
30. 30.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) staying calm (d) answering only friends
31. 31.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) answering only friends (d) staying calm
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
34. 34.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) looking at everyone (d) staying calm
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) interrupting the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply

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