Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 65 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
3. 3.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) keeping answers short
4. 4.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
6. 6.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
7. 7.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
8. 8.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
15. 15.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) keeping answers short (d) interrupting the asker
16. 16.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
17. 17.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
18. 18.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
19. 19.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) staying calm (d) keeping answers short
20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) thanking the asker (d) admitting you don’t know
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
26. 26.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
27. 27.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
28. 28.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) repeating the question
29. 29.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
32. 32.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) arguing angrily (d) rolling your eyes
33. 33.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
35. 35.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
37. 37.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) admitting you don’t know (d) repeating the question
39. 39.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) arguing angrily (d) making up an answer
40. 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) repeating the question (d) admitting you don’t know

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