Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 650 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) answering only friends
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
8. 8.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
9. 9.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
10. 10.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) making up an answer (d) rolling your eyes
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
14. 14.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
16. 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) answering only friends (d) admitting you don’t know
17. 17.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) rolling your eyes (d) looking at everyone
18. 18.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
21. 21.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
22. 22.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
25. 25.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) making up an answer (d) interrupting the asker
27. 27.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) admitting you don’t know (d) making up an answer
28. 28.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) rolling your eyes (d) arguing angrily
29. 29.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) looking at everyone (d) staying calm
30. 30.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) a ten-minute answer (d) answering only friends
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) arguing angrily (d) answering only friends
33. 33.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
36. 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
37. 37.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

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