Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 651 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
2. 2.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
3. 3.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
4. 4.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
5. 5.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) a ten-minute answer
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
7. 7.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) staying calm (d) rolling your eyes
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
11. 11.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) staying calm (d) keeping answers short
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
19. 19.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
20. 20.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) thanking the asker (d) repeating the question
22. 22.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) admitting you don’t know (d) interrupting the asker
23. 23.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
24. 24.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) admitting you don’t know (d) repeating the question
25. 25.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
26. 26.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
27. 27.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
29. 29.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
30. 30.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) staying calm (d) making up an answer
31. 31.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) thanking the asker (d) looking at everyone
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
33. 33.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) rolling your eyes (d) keeping answers short
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) repeating the question
38. 38.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) admitting you don’t know
39. 39.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) rolling your eyes (d) making up an answer
40. 40.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True

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