Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
- 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 3.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
- 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 6.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
- 7.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
- 8.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) repeating the question (d) admitting you don’t know
- 9.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) keeping answers short
- 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
- 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
- 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
- 14.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 15.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
- 16.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
- 17.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) repeating the question
- 18.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
- 19.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
- 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) staying calm (d) admitting you don’t know
- 21.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
- 22.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
- 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
- 24.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 25.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) rolling your eyes (d) interrupting the asker
- 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 27.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
- 28.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
- 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
- 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
- 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
- 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
- 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
- 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
- 35.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) admitting you don’t know
- 36.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
- 37.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) thanking the asker (d) looking at everyone
- 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
- 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
- 40.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
Answer key
- False
- answer briefly
- staying calm
- thank the asker
- answer briefly
- listen till they finish
- admitting you don’t know
- making up an answer
- keeping answers short
- a poor Q&A habit
- a polite reply
- a polite reply
- a poor Q&A habit
- thank the asker
- True
- True
- repeating the question
- questions and answers
- say you will find out
- interrupting the asker
- False
- a poor Q&A habit
- an impolite reply
- listen to the question
- staying calm
- a polite reply
- “Does that help?”
- a good Q&A habit
- False
- False
- an impolite reply
- a polite reply
- thank the asker
- a good Q&A habit
- making up an answer
- True
- answering only friends
- a good Q&A habit
- a good Q&A habit
- listen to the question
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