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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 652 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  3. 3.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) answering only friends (d) rolling your eyes
  4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  6. 6.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
  7. 7.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
  8. 8.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) repeating the question (d) admitting you don’t know
  9. 9.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) keeping answers short
  10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  15. 15.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  16. 16.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  17. 17.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) repeating the question
  18. 18.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
  19. 19.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
  20. 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) staying calm (d) admitting you don’t know
  21. 21.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  22. 22.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  25. 25.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) rolling your eyes (d) interrupting the asker
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  27. 27.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
  28. 28.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  30. 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  35. 35.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) admitting you don’t know
  36. 36.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  37. 37.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) thanking the asker (d) looking at everyone
  38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker

Answer key

  1. False
  2. answer briefly
  3. staying calm
  4. thank the asker
  5. answer briefly
  6. listen till they finish
  7. admitting you don’t know
  8. making up an answer
  9. keeping answers short
  10. a poor Q&A habit
  11. a polite reply
  12. a polite reply
  13. a poor Q&A habit
  14. thank the asker
  15. True
  16. True
  17. repeating the question
  18. questions and answers
  19. say you will find out
  20. interrupting the asker
  21. False
  22. a poor Q&A habit
  23. an impolite reply
  24. listen to the question
  25. staying calm
  26. a polite reply
  27. “Does that help?”
  28. a good Q&A habit
  29. False
  30. False
  31. an impolite reply
  32. a polite reply
  33. thank the asker
  34. a good Q&A habit
  35. making up an answer
  36. True
  37. answering only friends
  38. a good Q&A habit
  39. a good Q&A habit
  40. listen to the question

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