Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 653 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) staying calm (d) interrupting the asker
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
4. 4.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive
6. 6.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) staying calm (d) a ten-minute answer
9. 9.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
10. 10.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) arguing angrily (d) making up an answer
11. 11.Which of these is a poor Q&A habit? (a) arguing angrily (b) staying calm (c) looking at everyone (d) keeping answers short
12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) arguing angrily (d) keeping answers short
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
17. 17.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
23. 23.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) keeping answers short
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) repeating the question
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) thanking the asker (d) staying calm
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) arguing angrily (d) answering only friends
33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
34. 34.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) staying calm (d) answering only friends
36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) looking at everyone (d) making up an answer
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) a ten-minute answer (d) making up an answer
38. 38.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
40. 40.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True

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