Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 654 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
2. 2.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) rolling your eyes (d) answering only friends
3. 3.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) making up an answer (d) arguing angrily
4. 4.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) answering only friends (d) admitting you don’t know
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) answering only friends (d) keeping answers short
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
12. 12.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
13. 13.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
14. 14.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) answering only friends (d) making up an answer
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
18. 18.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) admitting you don’t know (d) a ten-minute answer
21. 21.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) thanking the asker (d) rolling your eyes
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) admitting you don’t know (d) making up an answer
27. 27.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) answering only friends
29. 29.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) thanking the asker (d) making up an answer
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
35. 35.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) looking at everyone (d) answering only friends
36. 36.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) interrupting the asker (d) repeating the question
37. 37.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) arguing angrily

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