Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 655 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) a ten-minute answer (d) thanking the asker
3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
5. 5.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) a ten-minute answer (d) repeating the question
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
7. 7.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) staying calm
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) a ten-minute answer
14. 14.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) answering only friends (d) looking at everyone
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
20. 20.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
21. 21.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
22. 22.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
23. 23.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
24. 24.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
25. 25.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) rolling your eyes (d) thanking the asker
26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
31. 31.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
32. 32.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
33. 33.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) interrupting the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
36. 36.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) arguing angrily (d) staying calm
37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
38. 38.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) arguing angrily (d) rolling your eyes
39. 39.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True

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