Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 656 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
4. 4.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) thanking the asker (d) keeping answers short
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
8. 8.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) rolling your eyes (d) thanking the asker
9. 9.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) rolling your eyes (d) making up an answer
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
13. 13.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
19. 19.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
20. 20.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) arguing angrily
21. 21.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) admitting you don’t know (d) repeating the question
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) repeating the question (d) arguing angrily
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
28. 28.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) repeating the question (d) keeping answers short
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
30. 30.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
31. 31.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
32. 32.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) a ten-minute answer (d) keeping answers short
33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
36. 36.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) interrupting the asker (d) repeating the question
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False

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