Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 657 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
2. 2.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
3. 3.Which of these is a good Q&A habit? (a) staying calm (b) interrupting the asker (c) rolling your eyes (d) arguing angrily
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
5. 5.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) interrupting the asker (d) staying calm
7. 7.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
13. 13.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) a ten-minute answer (d) keeping answers short
17. 17.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) rolling your eyes (d) answering only friends
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
20. 20.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
23. 23.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) answering only friends (d) interrupting the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
25. 25.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) keeping answers short (d) arguing angrily
26. 26.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) answering only friends (d) making up an answer
27. 27.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
28. 28.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) making up an answer (d) staying calm
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
31. 31.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) looking at everyone (d) arguing angrily
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) making up an answer (d) admitting you don’t know
34. 34.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
35. 35.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
36. 36.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) looking at everyone (d) rolling your eyes
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

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