Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 658 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) looking at everyone (d) repeating the question
7. 7.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
9. 9.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) staying calm (d) rolling your eyes
12. 12.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) answering only friends (d) staying calm
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
15. 15.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) thanking the asker
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
18. 18.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
19. 19.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) answering only friends (d) admitting you don’t know
23. 23.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) making up an answer (d) a ten-minute answer
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) looking at everyone (d) admitting you don’t know
26. 26.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
27. 27.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) making up an answer (d) answering only friends
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
29. 29.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) admitting you don’t know (d) rolling your eyes
30. 30.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) admitting you don’t know (d) keeping answers short
33. 33.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
37. 37.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) staying calm (d) making up an answer
39. 39.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer

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