Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 660 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) arguing angrily (d) interrupting the asker
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
6. 6.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) keeping answers short (d) thanking the asker
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
9. 9.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) keeping answers short (d) answering only friends
10. 10.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) rolling your eyes (d) a ten-minute answer
11. 11.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
14. 14.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) looking at everyone (d) keeping answers short
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
16. 16.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
17. 17.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) repeating the question (d) answering only friends
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
20. 20.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) answering only friends (d) interrupting the asker
22. 22.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) admitting you don’t know
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
34. 34.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) arguing angrily
35. 35.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) making up an answer (d) a ten-minute answer
36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) staying calm (d) rolling your eyes
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

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