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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 661 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  3. 3.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  6. 6.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) repeating the question (d) interrupting the asker
  7. 7.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  8. 8.Which of these is a poor Q&A habit? (a) making up an answer (b) admitting you don’t know (c) keeping answers short (d) thanking the asker
  9. 9.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
  10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  12. 12.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  13. 13.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  17. 17.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  18. 18.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) thanking the asker
  19. 19.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) answering only friends (d) repeating the question
  20. 20.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
  21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  22. 22.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) staying calm (d) answering only friends
  23. 23.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) repeating the question (d) staying calm
  24. 24.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) keeping answers short
  25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) repeating the question (d) keeping answers short
  26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) admitting you don’t know (d) looking at everyone
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  30. 30.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  34. 34.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) making up an answer (d) admitting you don’t know
  35. 35.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) arguing angrily (d) a ten-minute answer
  36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  37. 37.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
  38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) keeping answers short
  39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) a ten-minute answer
  40. 40.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit

Answer key

  1. a polite reply
  2. an impolite reply
  3. True
  4. a polite reply
  5. answer briefly
  6. repeating the question
  7. a poor Q&A habit
  8. making up an answer
  9. questions and answers
  10. True
  11. listen to the question
  12. a poor Q&A habit
  13. True
  14. thank the asker
  15. thank the asker
  16. listen to the question
  17. a poor Q&A habit
  18. thanking the asker
  19. answering only friends
  20. say you will find out
  21. an impolite reply
  22. answering only friends
  23. making up an answer
  24. keeping answers short
  25. interrupting the asker
  26. a good Q&A habit
  27. thank the asker
  28. rolling your eyes
  29. an impolite reply
  30. a poor Q&A habit
  31. listen to the question
  32. an impolite reply
  33. False
  34. admitting you don’t know
  35. staying calm
  36. listen to the question
  37. interrupting the asker
  38. arguing angrily
  39. keeping answers short
  40. a good Q&A habit

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