Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 662 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
2. 2.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) making up an answer (d) a ten-minute answer
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) admitting you don’t know (d) thanking the asker
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) interrupting the asker
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) making up an answer (d) thanking the asker
12. 12.Which of these is a poor Q&A habit? (a) rolling your eyes (b) thanking the asker (c) repeating the question (d) keeping answers short
13. 13.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
14. 14.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) repeating the question
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
19. 19.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
22. 22.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
23. 23.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) arguing angrily (d) staying calm
24. 24.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) admitting you don’t know (d) answering only friends
25. 25.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
26. 26.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) staying calm
27. 27.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
28. 28.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) keeping answers short (d) repeating the question
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) answering only friends (d) a ten-minute answer
32. 32.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
34. 34.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) rolling your eyes (d) keeping answers short
35. 35.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) making up an answer (d) arguing angrily
36. 36.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
37. 37.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
39. 39.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) keeping answers short (d) making up an answer
40. 40.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) thanking the asker (d) repeating the question

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