Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 663 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
2. 2.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) keeping answers short (d) a ten-minute answer
5. 5.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) staying calm (d) rolling your eyes
6. 6.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) staying calm (d) thanking the asker
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) thanking the asker (d) keeping answers short
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
11. 11.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
12. 12.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) looking at everyone
14. 14.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
17. 17.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) looking at everyone (d) thanking the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
19. 19.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
21. 21.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) interrupting the asker (d) staying calm
29. 29.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
31. 31.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) interrupting the asker (d) repeating the question
32. 32.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) answering only friends (d) admitting you don’t know
33. 33.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) interrupting the asker
34. 34.Which of these is a good Q&A habit? (a) staying calm (b) rolling your eyes (c) a ten-minute answer (d) arguing angrily
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
36. 36.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) repeating the question (d) looking at everyone
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
39. 39.Which of these is a good Q&A habit? (a) repeating the question (b) arguing angrily (c) a ten-minute answer (d) making up an answer
40. 40.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit

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