Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 664 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
2. 2.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
5. 5.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) keeping answers short (d) making up an answer
7. 7.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) staying calm (d) thanking the asker
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
10. 10.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
12. 12.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
15. 15.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
16. 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
17. 17.Which of these is a good Q&A habit? (a) arguing angrily (b) keeping answers short (c) making up an answer (d) rolling your eyes
18. 18.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
21. 21.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) repeating the question (d) rolling your eyes
22. 22.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
23. 23.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) repeating the question (d) interrupting the asker
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) admitting you don’t know (d) interrupting the asker
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
32. 32.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) arguing angrily
33. 33.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
34. 34.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) looking at everyone (d) interrupting the asker
35. 35.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) thanking the asker
36. 36.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit

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