Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 665 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
2. 2.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
4. 4.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) admitting you don’t know (d) rolling your eyes
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) arguing angrily
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
9. 9.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) keeping answers short (d) making up an answer
10. 10.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) staying calm (d) admitting you don’t know
14. 14.Which of these is a good Q&A habit? (a) keeping answers short (b) rolling your eyes (c) making up an answer (d) interrupting the asker
15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) a ten-minute answer (d) arguing angrily
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) thanking the asker (d) keeping answers short
17. 17.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
18. 18.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
19. 19.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) staying calm (d) looking at everyone
22. 22.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
23. 23.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
24. 24.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
25. 25.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
26. 26.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) looking at everyone (d) staying calm
27. 27.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) making up an answer (d) looking at everyone
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
30. 30.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
31. 31.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) interrupting the asker (d) repeating the question
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker

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