Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 666 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
2. 2.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
4. 4.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
7. 7.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) interrupting the asker
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
11. 11.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) interrupting the asker (d) keeping answers short
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) looking at everyone
15. 15.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) making up an answer (d) answering only friends
17. 17.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) keeping answers short (d) repeating the question
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
19. 19.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
20. 20.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) keeping answers short (d) staying calm
22. 22.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) keeping answers short (d) repeating the question
23. 23.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) arguing angrily (d) rolling your eyes
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) answering only friends (d) arguing angrily
25. 25.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
28. 28.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
31. 31.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) repeating the question (d) thanking the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
35. 35.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) arguing angrily (d) keeping answers short
36. 36.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
37. 37.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
40. 40.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) keeping answers short (d) answering only friends

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