Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 667 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) staying calm (d) making up an answer
4. 4.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) looking at everyone (d) making up an answer
10. 10.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) repeating the question (d) staying calm
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
12. 12.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) a ten-minute answer (d) admitting you don’t know
15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
16. 16.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) answering only friends (d) thanking the asker
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
21. 21.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) keeping answers short (d) looking at everyone
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) looking at everyone (d) interrupting the asker
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) thanking the asker (d) repeating the question
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) rolling your eyes (d) looking at everyone
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) making up an answer
32. 32.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
33. 33.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
34. 34.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) thanking the asker (d) rolling your eyes
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
36. 36.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
37. 37.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) interrupting the asker (d) looking at everyone
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
39. 39.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) admitting you don’t know (d) rolling your eyes

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