Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 668 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
4. 4.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
5. 5.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) staying calm (d) answering only friends
6. 6.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) interrupting the asker (d) thanking the asker
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
13. 13.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) making up an answer (d) interrupting the asker
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
15. 15.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) keeping answers short (d) a ten-minute answer
16. 16.Which of these is a good Q&A habit? (a) making up an answer (b) repeating the question (c) rolling your eyes (d) answering only friends
17. 17.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
19. 19.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
20. 20.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) thanking the asker (d) admitting you don’t know
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
22. 22.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) admitting you don’t know (d) keeping answers short
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
25. 25.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) rolling your eyes (d) making up an answer
26. 26.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
31. 31.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) repeating the question (d) admitting you don’t know
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
33. 33.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
34. 34.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
35. 35.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) admitting you don’t know
40. 40.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit

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