Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 669 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
2. 2.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) answering only friends (d) arguing angrily
3. 3.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) looking at everyone (d) interrupting the asker
4. 4.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) keeping answers short
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
7. 7.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) making up an answer (d) thanking the asker
8. 8.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
11. 11.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
13. 13.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) keeping answers short (d) arguing angrily
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
16. 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) repeating the question (d) interrupting the asker
17. 17.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) arguing angrily (d) interrupting the asker
20. 20.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) admitting you don’t know (d) staying calm
21. 21.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
24. 24.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) repeating the question (d) a ten-minute answer
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
26. 26.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) looking at everyone (d) thanking the asker
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) making up an answer (d) staying calm
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
33. 33.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
39. 39.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
40. 40.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) admitting you don’t know

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