Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 672 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
2. 2.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
4. 4.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) a ten-minute answer
5. 5.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
7. 7.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) keeping answers short (d) interrupting the asker
8. 8.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) looking at everyone (d) making up an answer
9. 9.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
13. 13.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
21. 21.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) keeping answers short
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
25. 25.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) repeating the question (d) keeping answers short
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) looking at everyone (d) thanking the asker
27. 27.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
28. 28.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
29. 29.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
30. 30.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
32. 32.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
34. 34.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) a ten-minute answer
35. 35.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) answering only friends (d) staying calm
36. 36.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
38. 38.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) admitting you don’t know (d) interrupting the asker
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply

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