Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 673 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
2. 2.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) rolling your eyes (d) repeating the question
3. 3.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
4. 4.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
5. 5.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
6. 6.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
7. 7.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
8. 8.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
9. 9.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
10. 10.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) rolling your eyes (d) keeping answers short
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) a ten-minute answer (d) arguing angrily
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
15. 15.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
19. 19.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) answering only friends (d) rolling your eyes
20. 20.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) thanking the asker (d) looking at everyone
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
28. 28.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) answering only friends (d) rolling your eyes
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
31. 31.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) a ten-minute answer (d) thanking the asker
32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
34. 34.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) making up an answer (d) keeping answers short
35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
40. 40.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit

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