Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 675 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
2. 2.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
3. 3.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
6. 6.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) rolling your eyes
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) repeating the question (d) arguing angrily
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
15. 15.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) arguing angrily (d) interrupting the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
18. 18.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) admitting you don’t know (d) staying calm
19. 19.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) staying calm (d) keeping answers short
21. 21.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) answering only friends (d) repeating the question
24. 24.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
25. 25.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) keeping answers short
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
27. 27.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) staying calm (d) repeating the question
28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) making up an answer (d) a ten-minute answer
29. 29.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) answering only friends (d) arguing angrily
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) thanking the asker (d) making up an answer
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) rolling your eyes (d) arguing angrily
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
37. 37.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) repeating the question (d) admitting you don’t know
40. 40.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up

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