Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 676 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) a ten-minute answer
5. 5.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
7. 7.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) interrupting the asker (d) making up an answer
8. 8.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) answering only friends
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
11. 11.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) repeating the question (d) keeping answers short
12. 12.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
17. 17.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) making up an answer (d) thanking the asker
18. 18.Which of these is a poor Q&A habit? (a) answering only friends (b) repeating the question (c) keeping answers short (d) admitting you don’t know
19. 19.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) looking at everyone (d) arguing angrily
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
21. 21.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
22. 22.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
23. 23.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) arguing angrily
25. 25.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) rolling your eyes (d) answering only friends
26. 26.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) admitting you don’t know (d) repeating the question
28. 28.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
31. 31.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) rolling your eyes (d) arguing angrily
32. 32.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) interrupting the asker (d) keeping answers short
33. 33.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) staying calm (d) rolling your eyes
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) arguing angrily (d) looking at everyone
40. 40.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) making up an answer

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