Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 678 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) answering only friends (d) keeping answers short
6. 6.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
7. 7.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
9. 9.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
10. 10.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) staying calm (d) admitting you don’t know
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) keeping answers short
14. 14.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
15. 15.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
18. 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) repeating the question (d) rolling your eyes
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) rolling your eyes (d) looking at everyone
23. 23.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) admitting you don’t know (d) interrupting the asker
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) repeating the question (d) making up an answer
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
28. 28.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) a ten-minute answer (d) staying calm
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
32. 32.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) staying calm (d) thanking the asker
33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) staying calm (d) looking at everyone
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
35. 35.Which of these is a good Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) interrupting the asker (d) answering only friends
36. 36.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped

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