Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 679 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
3. 3.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) a ten-minute answer (d) keeping answers short
4. 4.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) admitting you don’t know (d) keeping answers short
5. 5.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
6. 6.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
7. 7.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) making up an answer (d) arguing angrily
8. 8.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
12. 12.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
16. 16.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) looking at everyone (d) answering only friends
19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
20. 20.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) looking at everyone (d) rolling your eyes
21. 21.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) arguing angrily (d) rolling your eyes
22. 22.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
23. 23.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
26. 26.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a good Q&A habit? (a) looking at everyone (b) rolling your eyes (c) interrupting the asker (d) arguing angrily
29. 29.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
30. 30.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) repeating the question (d) a ten-minute answer
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) thanking the asker (d) answering only friends
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
33. 33.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
34. 34.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) a ten-minute answer (d) thanking the asker
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) rolling your eyes (d) keeping answers short
40. 40.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True

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