Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 680 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) making up an answer
4. 4.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
5. 5.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
6. 6.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) repeating the question (d) keeping answers short
7. 7.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) a ten-minute answer (d) repeating the question
10. 10.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
13. 13.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
14. 14.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
15. 15.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
17. 17.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
18. 18.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) making up an answer (d) arguing angrily
21. 21.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
26. 26.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) arguing angrily (d) thanking the asker
27. 27.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) keeping answers short (d) interrupting the asker
28. 28.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
30. 30.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
31. 31.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) a ten-minute answer (d) arguing angrily
32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) keeping answers short
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) keeping answers short
37. 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) looking at everyone
38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) making up an answer (d) admitting you don’t know
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply

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