Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 68 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
2. 2.Which of these is a good Q&A habit? (a) arguing angrily (b) keeping answers short (c) answering only friends (d) interrupting the asker
3. 3.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) looking at everyone
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) staying calm
8. 8.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
13. 13.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) repeating the question (d) rolling your eyes
14. 14.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
15. 15.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) answering only friends (d) looking at everyone
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
17. 17.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
19. 19.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
28. 28.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) making up an answer (d) looking at everyone
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
31. 31.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
33. 33.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) thanking the asker
34. 34.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) admitting you don’t know (d) answering only friends
35. 35.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) looking at everyone (d) repeating the question
37. 37.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True

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