Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 69 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
2. 2.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) answering only friends (d) rolling your eyes
3. 3.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) admitting you don’t know (d) keeping answers short
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) a ten-minute answer (d) interrupting the asker
6. 6.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
7. 7.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
10. 10.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
12. 12.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
14. 14.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
15. 15.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
16. 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
20. 20.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
21. 21.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) arguing angrily
22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) looking at everyone (d) answering only friends
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
25. 25.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) rolling your eyes (d) arguing angrily
26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
28. 28.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
30. 30.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) arguing angrily (d) rolling your eyes
38. 38.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) arguing angrily
40. 40.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) a ten-minute answer (d) admitting you don’t know

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