Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 683 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
3. 3.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
5. 5.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
6. 6.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) a ten-minute answer (d) answering only friends
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
8. 8.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) keeping answers short (d) looking at everyone
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) making up an answer (d) interrupting the asker
11. 11.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
12. 12.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
13. 13.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) looking at everyone (d) staying calm
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
15. 15.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) keeping answers short
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
18. 18.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
21. 21.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) keeping answers short (d) looking at everyone
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) keeping answers short (d) thanking the asker
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
29. 29.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) admitting you don’t know
30. 30.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) admitting you don’t know
32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) rolling your eyes (d) answering only friends
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) repeating the question (d) looking at everyone
40. 40.True or false: “Ask someone else.” is a polite reply. (a) True (b) False

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