Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 684 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) thanking the asker (d) keeping answers short
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
4. 4.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
7. 7.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
13. 13.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) interrupting the asker (d) keeping answers short
15. 15.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
21. 21.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
22. 22.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) keeping answers short (d) making up an answer
25. 25.Which of these is a poor Q&A habit? (a) keeping answers short (b) answering only friends (c) looking at everyone (d) repeating the question
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
28. 28.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) looking at everyone (d) repeating the question
29. 29.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) staying calm (d) answering only friends
30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) thanking the asker (d) interrupting the asker
32. 32.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) interrupting the asker (d) making up an answer
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
37. 37.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) keeping answers short (d) making up an answer
39. 39.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False

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